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Frequently Asked Questions
Will this really make a difference for my hair and skin?
Yes. Silk creates significantly less friction compared to cotton, synthetic satin, and other fabrics, helping to reduce hair breakage, frizz, and sleep creases on the skin. Many of our customers notice a visible difference within the first use.
What makes MIAVERIANA different from other silk brands?
We use 100% pure mulberry silk and work with skilled manufacturers in Italy. The difference lies in the quality, durability, and refined finish, our products are designed to last, not to be replaced.
How do I know this is real silk?
All MIAVERIANA products are made from genuine mulberry silk, carefully sourced and crafted. We do not use synthetic blends or lower-grade alternatives.
Are your accessories a good gift?
Yes! our products are among the most appreciated gifts. They are practical, elegant, and feel personal, without the need for size selection.
What if I don’t like the product?
We understand that buying online can feel uncertain. If your item is unused and in its original condition, you may return it according to our return policy.
Will the product look like the photos?
Yes! We aim for accurate and consistent presentation. The texture, shine, and finish you see reflect the real product.
Do your products come in premium packaging?
Yes! Every order is prepared with care in eco-friendly packaging, making it suitable for gifting or a refined personal experience.
How fast will I receive my order?
Orders are processed promptly and shipped from Switzerland. Delivery times depend on your location, but we prioritize fast and reliable shipping.
Will I have to pay extra fees on delivery?
- Switzerland: No additional fees (taxes are included).
- EU orders: Import VAT and handling fees may apply upon delivery.
Can I track my order?
Yes. You will receive a tracking link once your order has been shipped.
Is silk difficult to maintain?
Not at all. With proper care, silk remains beautiful for years. A gentle cold hand wash or delicate cycle, followed by air drying, is enough to preserve its quality.
Will the color fade over time?
With proper care, your silk will maintain its color, softness, and natural sheen.
Are your products suitable for all hair types?
Yes. Silk is especially beneficial for curly, dry, or fragile hair, but works beautifully for all hair types.
Why choose MIAVERIANA over other brands?
We focus on quality over quantity. Every piece is designed with intention. combining Italian craftsmanship with a refined, timeless aesthetic.
Is this a new brand? Can I trust it?
We are a growing brand built on transparency, quality, and long-term vision. Every product reflects our commitment to excellence.
Which product should I start with?
If you’re new to silk, we recommend starting with:
- A silk pillowcase for skin benefits
- A silk scrunchie for everyday use
- Or a set for a complete experience
Do you offer bundles or sets?
Yes, our sets are designed to provide a complete experience and better value compared to purchasing items individually.
Is it worth it compared to cheaper alternatives?
Lower-cost silk products often use thinner silk or blends. Our pieces are designed to maintain their quality, feel, and performance over time, making them a more valuable long-term investment.
Because the difference is felt from the first nights.
Our pieces become part of a routine people choose to keep.
Need assistance?Our team is here to help — contact us at contact@miaveriana.com
